Effective Date: 27-09-2024.
At Dodefox.com, we understand that sometimes you may need to cancel your order. This Cancellation Policy explains how to do so and what to expect.
1. Order Cancellation Period
You can cancel your order within 12 hours of placing it. After this period, we may not be able to process your cancellation.
2. How to Cancel an Order
To cancel your order, please follow these steps:
- Contact our customer service team at [Your Email Address] as soon as possible.
- Provide your order number and the reason for cancellation.
3. Refund for Canceled Orders
If your order is cancelled before it has been shipped, you will receive a full refund to your original payment method within 5-10 business days.
4. Non-Cancellable Orders
Orders that have already been shipped or are in transit cannot be canceled. In such cases, please refer to our Refund and Return Policy for further instructions on returning the item.
5. Contact Us
If you have any questions about our Cancellation Policy, please contact us:
Email: [Your Email Address]
Phone: [Your Phone Number]